What's Included with Delivery

The short answer: our standard delivery is by a professional two-person team. Where available, they will unpack and assemble your furniture, place it where you would like it (as long as the area is clear and safe), and take away the packaging rubbish from the items delivered. In Adelaide and Perth, delivery is delivery only, with no assembly.

For full details, see our Order and Delivery Policies.

What is included with standard delivery

A professional two-person team to bring your furniture into your home.
Unpacking, installation and assembly where required and where available.
Placement where you would like it, as long as the area is clear and safe to access.
Rubbish removal of the packaging from the items delivered.

Some delivery services simply drop boxes at the door and leave you to unpack, assemble and dispose of the packaging. With our standard delivery, unpacking, assembly and rubbish removal are included as a free extra where available, so you can start enjoying your new piece sooner.

A few things to know

Adelaide and Perth (SA and WA): delivery only, with no assembly.
Ground floor only: delivery is to the ground floor unless we have confirmed in writing that we can deliver upstairs or to another level.
Existing furniture: the team cannot move your existing furniture, so please clear the space before delivery day.
No discount for drop-off only: our delivery price is based on the freight cost to your area, not the level of service. Because unpacking, assembly and rubbish removal are a free extra where available, we are unable to reduce the fee if you only need a drop-off.

How much does delivery cost?

Our prices do not include delivery. Delivery is calculated based on your items and your delivery address, as the fee depends on the weight and volume of what you buy. The easiest way to check is to add your items to the cart and enter your postcode, or use the shipping calculator at checkout. If no delivery option appears, please contact us and we will help.

How long does delivery take?

Once your item is at our Sydney warehouse, our team processes it promptly and our delivery partner will contact you by call or SMS to book a delivery day. Please respond promptly, as missed contact will delay your delivery. Typical timeframes are:

Sydney: 5 to 10 business days
Canberra: 5 to 14 business days
Melbourne: 10 to 20 business days
Brisbane, Gold Coast and Sunshine Coast: 7 to 20 business days
Adelaide: 10 to 20 business days
Perth: 10 to 20 business days

Delivery dates are estimates. For all other areas, please contact us to discuss delivery times and pricing. If your order includes a pre-order item, see pre-order delivery in our Help Centre.

Getting ready for delivery day

Check your measurements before you order

Please check the product dimensions against your doorways, stairwells, lifts and corridors before ordering. On delivery day, make sure there is clear, safe access into your home, including any stairs, narrow spaces and tight turns.

If access is unsafe or unsuitable, we will provide a drop-off service only. If a delivery fails because of access problems, actual redelivery, return or storage costs will apply.

Someone needs to be home

Someone needs to be at your nominated address to sign for the goods. If you prefer, you can give authority to leave the goods unattended without a signature. If you do, neither we nor the delivery company can be held liable for loss, theft or damage after the goods are left.

If no one is home at the agreed time and the delivery fails, actual redelivery, return or storage costs will apply.

Quick checklist

Measure doorways, hallways, stairs and lifts against the product dimensions.
Clear the room and the path from the street to where the furniture is going.
Move any existing furniture out of the way beforehand.
Book lift access or parking with your building if needed.
Make sure someone is home to sign, or arrange authority to leave.

Check your goods within 48 hours

Please inspect your furniture when it arrives. If there is any transit damage or missing parts, contact us within 48 hours of delivery with photos and your order number at info@futureclassicsfurniture.com.au. This helps us resolve your claim quickly and does not limit your rights under the Australian Consumer Law.

Prefer to pick up?

You are welcome to collect your order from our Sydney warehouse instead:

Address: Modern Movers, 37 Princes Street, Riverstone NSW 2765
Hours: Monday to Friday, 10am to 2pm

Pickups are not available from our showrooms. If you collect your order, assembly is up to you. Please wait until we let you know your goods are ready, and read what to bring to pickup before you go.

Visit our showrooms

Want to see a piece before you buy? Our showrooms are display only, so orders are delivered or collected from our Riverstone warehouse.

Sydney: Unit 3, 2 William Street, Beaconsfield NSW 2015
Melbourne: 437 High Street, Prahran VIC 3181

See opening hours on our showrooms page or in the Help Centre.